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Engagement Associate

LESSON

Engagement Associate

Responsible for tutor engagement and retention by implementing various initiatives, activities, and projects that promote tutor satisfaction and loyalty

1 Available Full Time Position

What you’ll do:

Engagement and Retention

  • Conducts different activities that help establish a good relationship between the company and the tutors, and among the tutors themselves.
  • Provides support and guidance to tutors by maintaining correspondence through various online channels.
  • Regularly coordinates with other teams or departments to address tutors’ concerns accordingly.
  • Assists in facilitating various programs to boost tutor satisfaction and loyalty.

Others tasks which may be assigned.

Shift Schedule: Monday-Friday; Saturday work (for events) may be required, still with 2 days off for the week

What we’d like you to have:

  • Graduate of a Bachelor’s Degree, preferably Management, Marketing, Human Resources, and other related courses.
  • With online teaching experience/background
  • Proficient in both oral and written English
  • Proficient in MS Office, especially Powerpoint & Excel
  • Familiarity with social media (Facebook handling) and messaging platforms (Zoom, etc.)
  • Must be highly objective, patient, and have attention to details
  • Must know how to manage time effectively and multitask to meet deadlines
  • Must be able to handle pressure, and compliant to protocols and guidelines
  • Must have an outgoing and pleasant personality
  • Fresh graduates are welcome to apply!

Not required, but very useful:

  • 1 year of work experience in Human Resources – Employee Engagement, Customer Service, or related
  • Knowledge in event organization and hosting is a plus

Note: Please be advised that this is a Full-time Office-based position. This will temporarily be on a work-from-home setup but will resume normal office operations once the pandemic eases. The assessment and interviews will be done purely online.

What you’ll get:

  • Php17,000-18,000 starting salary monthly, depending on qualifications, skills, and assessment results
  • Additional PHP 2,000 allowance monthly
  • Work From Home setup until December 2023
  • Bi-annual appraisal and Performance-based rate increase and bonus
  • Day 1 HMO benefit, leave credits, 13th-month pay, referral monetary incentive, paid overtime and Philippine holidays
  • Fun and youthful working environment that gives its employees chances for career growth

APPLY NOW

Please fill-out the Application Form below

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Contact Numbers

For Office-based Applicants:
(02) 8442.3942



Location

Unit 1003 10/F Coher Center,
1424 Quezon Avenue, South Triangle,
Quezon City, 1103 Metro Manila

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