Responsible for ensuring that all services provided by the department to the tutors and tutor applicants are aligned with the standards set by the company. The Quality Assurance Associate shall also accomplish all assigned deliverables related to the staff performance evaluation system.
1 Available Full Time Position
What you’ll do:
Staff Performance Evaluation
Accomplishes all assigned deliverables related to the staff performance evaluation system
Evaluates staff performance based on the prescribed rubric
Provides personalized feedback in any form on the performance of the staff based on the evaluation conducted
Reports performance evaluation results to stakeholders regularly
Helps facilitate calibration sessions to ensure that everyone in the department is standardized
Assists in giving feedback to the staff based on performance evaluation conducted
Other tasks/projects which may be assigned.
Shift: Monday – Friday, 9AM – 6PM / 10AM – 7PM
What we’d like you to have:
Graduate of a bachelor’s degree, preferably Education
With at least 6 months to 1 year work experience in ESL, quality assurance, or equivalent
Proficient in both oral and written English
Proficient in Microsoft Office
Not required, but very useful:
Note: Please be advised that this is a FULL-TIME OFFICE-BASED position. This will temporarily be on a work-from-home setup, but will resume normal office operations once the pandemic eases. The assessment and interviews will be done purely online.
What you’ll get:
PHP20,000 – 22,000 starting salary monthly, depending on qualifications, skills, and assessment results
Additional PHP 2,000 work-from-home allowance
Work from Home arrangement until December 2023
Fun company events and prizes
Bi-annual appraisal and performance-based rate increase and bonus
Day 1 HMO benefit with one additional dependent, leave credits, 13th month pay, referral monetary incentive, paid overtime, and Philippine holidays.
Fun and youthful working environment that gives its employees chances for career growth